Client Support Area

Remote Access Support: Please click the appropriate link below to run the Bat Tech one time remote access tool so that a Bat Tech engineer can access your machine remotely over the internet.

RMM Tool: Windows Operating System

RMM Tool: Mac Operating System

RMM Tool: Android Mobile Operating System

RMM Tool: Apple IOS Mobile Operating system

Once you have download the appropriate RMM Tool for your operating system and run it you will need to provide the 9 Digit number is produces to the Bat Tech engineer in order for them to gain access to your machine.

Please click the following links for tutorials if you are having issues installing RMM Tool for Android Mobiles or RMM Tool for Apple IOS Mobiles.

Existing Clients Ticketing System

For existing Bat Tech customers you can view or create tickets at the following link. Bat Tech Clients Ticketing System