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Client Support Area

Remote Access Support: Please click the appropriate link below to run the Bat Tech one time remote access tool so that a Bat Tech engineer can access your machine remotely over the internet.

RMM Tool: Windows Operating System

RMM Tool: Mac Operating System

RMM Tool: Android Mobile Operating System

RMM Tool: Apple IOS Mobile Operating system

Once you have download the appropriate RMM Tool for your operating system and run it you will need to provide the 9 Digit number is produces to the Bat Tech engineer in order for them to gain access to your machine.

Please click the following links for tutorials if you are having issues installing RMM Tool for Android Mobiles or RMM Tool for Apple IOS Mobiles.

Existing Clients Ticketing System

For existing Bat Tech customers you can view or create tickets at the following link. Bat Tech Clients Ticketing System

Bat Tech is now operating in limited capacity due to COVID-19, we will be accepting laptop, Data Recovery and Mobile drop-offs & pickups from our reception as well as mail in and return options. Due to the economic impact of COVID-19 we may experience some supply chain delay issues and we ask customers to be patient about their repair times.

Bat Tech hopes to get through this trying time and stay in business and we hope everyone stays safe and healthy.

We can be contacted on solutions@battech.com.au

We will now only be in the office by appointment, please email or call us before going to our office

 

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