Client Support Area
Remote Access Support: Please click the appropriate link below to run the Bat Tech one time remote access tool so that a Bat Tech engineer can access your machine remotely over the internet.
RMM Tool: Windows Operating System
RMM Tool: Mac Operating System
RMM Tool: Android Mobile Operating System
RMM Tool: Apple IOS Mobile Operating system
Once you have download the appropriate RMM Tool for your operating system and run it you will need to provide the 9 Digit number is produces to the Bat Tech engineer in order for them to gain access to your machine.
Please click the following links for tutorials if you are having issues installing RMM Tool for Android Mobiles or RMM Tool for Apple IOS Mobiles.
Existing Clients Ticketing System
For existing Bat Tech customers you can view or create tickets at the following link. Bat Tech Clients Ticketing System
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Dear Customers,
Bat Tech is physically closed from 8th of April 2024 and will be open again on May 6th 2024. If you would like to contact us during this closed period then please contact us via email on solutions@battech.com.au
Please note that our regular IT Customers are still being supported during this period and that they are to email us on the dedicated email address they have been given for all IT Support requests.
Regards
Bat Tech Team
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