Ellen
Botany Bay
My MacBook crashed and I had tons of family pictures on it with a lot of sentimental value. They were my son's first steps and my engagement and wedding pictures. I was extremely nervous handing off my MacBook to them but I did it anyways because I was desperate. They called back 3 hours later to inform me that they recovered all my pictures. I was so happy to hear the good news. I got my macbook back the next day with a brand new hard drive and all the pictures were copied to it. Amazing service! I am very grateful for all the help they gave me. We rely on them and they always delivered...
Darrine
Erskinville
Our sales team uses laptops on a daily basis. Servicing the laptops was always a challenge until we came across Bat Tech. Their service is fast and we get loaners from them if we need one. They also pickup and drop-off the laptops if need be. Every time I walk out of this place I have a huge smile on my face, which says A LOT for the quality of their service. These guys have been absolutely STELLAR both times I brought my computer in.
Dann
Five Dock
Bat Tech at its best: Full-on Apple geniuses, plus values of directness and honesty.
They've repaired my Macs three times, each time for less than Apple wanted, with far faster turnaround time, and with my complete confidence that not only am I dealing with folks who know what they're doing, but they're on my side. They've never tried to up sell me. In fact, they consistently try to down sell me, offering less-expensive alternatives. Saving me heaps, this is the place to go.
Baxter
Forest
As a physician I do not always have time to do little things like write a good review for someone but I am making an exception here because of all the help I got from Bat Tech. They helped resolve all the issues we encountered in the last year or so and helped my office staff get work done much more efficiently. The technician was nice enough to set up my new Blackberry at no charge.
Casey
Bondi
They are always helpful, always friendly ~ even when you call them with a slightly hysterical tone in your voice. They check to see if repairs are under warranty and they are just really helpful.
We've used them for a couple of years now for all our Macs and you just can't get a better group of guys. They are the best to use.
Sam
Rose Bay
I have been using Bat Tech loft both personally and at every business I have worked at in the last several years. Kevin and his team are always quick, professional and friendly. I couldn't possibly say enough good things about this place.
Elizabeth
Newtown
I have a four year old laptop. It's really slow and sometimes gets itself worked up and freezes. Instead of dropping $2k on a new one, I decided to see if I might be able to upgrade it for a couple hundred dollars. I took it to Bat Tech in Surry Hills on Saturday and got it back yesterday afternoon. Basically, they turned it around in one business day by adding some memory and performing an optimization (updating drivers, Windows updates, etc). It's much faster now and Bat Tech "bought" me a couple more years with this machine. I'd recommend them any time. They were very nice and accommodating. Good stuff.
Peter
Google
Bat Tech's staff quickly diagnosed the problem and installed a new graphics card, only charging for the parts, even though the PC took over an hour of labour. I was very impressed!
Sinister
Google
My 4 year old Dell desktop finally succumbed to some nasty viruses. Could not get the OS to fully load at all. I considered getting a new one but thought I'd try the fix first. And I'm thrilled I did. Bat tech did a fantastic quick job of bringing my system back to new and gave me some good advice on anti virus software (mind you I already had the paid AVG subscription on there! It just didn't block the 'stronger' viruses) Not to mention their service was affordable. Very pleased
Mark R
Google
Kevin was the consummate professional when setting up the repair of my 17-inch MacBook Pro. I'd busted the LCD panel - on my birthday, no less! - and he set me up for less than 1/2 the price of the local Mac shop. The repair was absolutely top quality, and took 3 days. Since over 50% of the scientists in the biochemistry dept at UWO use Macs, I'm definitely sending them to the battech for future repair work!
Sarah K
True Local
In it's sleep. I took it to these guys, and they diagnosed it on the spot. They gave me an accurate quote right there. My problem happened to be a recall, but, they fixed a peripheral problem for free, not to mention cleaning the keyboard and doing all ...
Leoni
Google
My PowerBook G4 hard drive crashed suddenly and I lost 3 years of pictures, music, and work information...50 gigs of data was gone. I had been lazy and hadn't backed anything up and now it was all gone forever. Apple wouldn't help, salvage software didn't work, and the other computer shops I talked to either wouldn't touch it or wanted more than $2500. I saw Bat Tech's website and send in my hard drive as a last resort and they somehow retrieved EVERY bit of data for me, and for 1/10th the price that other companies were quoting me! I now have everything back thanks to Bat tech and I can't thank them enough...I don't know what I would have done if I had really lost everything on that drive. I can wholeheartedly recommend Bat tech - they are nice people who know what they are doing and won't try to rip you off.
Adamson
Google
I have been using Bat tech computer repairs for many years. Regardless of how small or large my problems they have given me prompt service and friendly advice.
K Stocklands Ltd
Google
I went in late on a Sunday night with a laptop whose display had died. The technician spent 45 min. diagnosing the problem. He came back, told me that the video card (and the rest of the logic board) needed to be replaced, but may be subject to an Apple recall. He provided me with a printout from the Apple website detailing the recall and told me that, although they could probably get the same coverage, Apple is more receptive to customers than licensed 3rd-party repair places and would probably do it faster. He directed me to the Apple store, and told me to come back if I needed a rental while it was getting fixed. In the end Apple fixed it for free in under 24 hours. Both provided great customer service.
Chris
Google
Kevin was very nice, fixed my computer quick & saved me a lot of time and Money.
Elliot
Google
Computer Repairs Service was great. Technician fixed the problem quickly and the service was affordable. Will use again.
Harry
Google
This company is by far the best computer repair company that I have ever dealt with. They are fast, reliable and they really know what they are doing. My computer was really slow and not reliable to use. I would get obscene pop up ads that you wouldn't want your kids to see. After computer overhauls fixed my computer; it is running exceptionally well and faster then when I first purchased it. They have great support, are well know, and always, always tell you the truth about your computer, unlike certain other companies and like your car mechanic. My advice, bring your troubled computer or laptop to Bat Tech.
